Section 13 of the Consumer Protection (Distance Selling) Regulations 2000 (Statutory Instrument 200 No.2334) no cancellations are accepted once your order has been placed be that by internet, telephone or through the mail. Subsequently there is no ‘cooling off period’, the transaction cannot be reversed and no refund can be given. Therefore It is the sole responsibility of the Purchaser to ensure that all details are entered onto Company Internet forms and submitted correctly. Under the Distance Selling Regulations the Company must notify you that the service we provide begins as soon as an order is received online.
The transaction cannot be reversed and no refund can be given. In no circumstances will the Company be made responsible by the ‘Purchaser’ who wishes to cancel the agreement or change his or her order.
If the failure is with the company then in this case any payment made shall be refunded in full, provided that the failure is through no fault of the Purchaser.
The liability is limited to a full refund only and no claims for damages; interest on monies paid or any other expenses will not be considered.